Rent Arrears Management
If you find you are in arrears with your rent account, you should contact us immediately. You can also complete a Proposed Online Payment Plan.
Proposed Online Payment Plan
A proposed online payment plan is a form completed by you on how you intend to address the arrears on your account within a reasonable period of time, without adversely affecting your financial circumstances. A payment plan calculator is provided for your convenience. The proposed payment plan is subject to the approval of the Councils Rents Team. The payment plan will be put in place initially for three months and must be strictly adhered to. (WARNING: IF YOU DO NOT KEEP UP YOUR PAYMENTS YOU MAY LOSE YOUR HOME).
How to use the Payment Plan Calculator.
The Online Payment Plan calculator must be used to calculate how long it will take to pay off your arrears based on the figures you submit.* You will need to enter the arrears on your account, your weekly rent and your proposed payment plan.
Online Payment Plan calculator here.
*The date the arrears will be cleared by will be subject to the payment plan being maintained, and no change made to the current rent amount. If your weekly rent changes you can submit a new payment plan.
What happens when I submit my form?
Once you complete your payment plan form, you will receive confirmation by email outlining if your proposed payment plan has been approved. If the plan has been approved, you will then pay the agreed Weekly Charge amount. If the plan requires a review, our Rents team will be in touch to discuss your situation with you in detail and arrange a more suitable payment plan.
For details on how we process your personal data please see privacy statement here.
Can I pay a lump sum off the arrears?
Yes, you can pay a lump sum.
How do I pay the arrears?
RENT PAYMENTS
Council tenants must pay rent for their property every week. Listed below are the 6 ways you can pay your rent. Please select the way that will be most convenient for your household and ensure the payments are made every week.
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ONLINE: |
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RENT CARD: Rent cards can be use it to pay your rent at any Post Office or any Retail Outlets that operate the Billpay facility. Rents Cards are generally issued on the day your sign your tenancy agreement. If you require a replacement card, please contact the Rents Section on 045980654 or rents@kildarecoco.ie. |
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STANDING ORDER: Tenants can contact their bank to arrange a weekly payment to be paid from their bank account to their rent account. There is an information leaflet on how to set this up enclosed. |
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THE HOUSEHOLD BUDGET SCHEME: This is a scheme that helps those getting certain social protection payments to spread the cost of some household bills over the year. Under the scheme a fixed amount is deducted from your payment each week. The maximum amount that can be deducted is 25% of your total weekly social protection payment. To request an application form please contact the Rents Section on 045980654 or rents@kildarecoco.ie. |
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IN PERSON: Payments can be made by cash, Postal Order, bank draft, cheque, credit or debit card at the Cash Offices in the Council offices in Athy and Naas. The Cash office is open from 9.30am to 4.30pm Monday to Friday. |
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BY PHONE: We also accept phone payments. If you wish to pay by credit card or debit card, please call the Rents Section at Telephone 045 980654. |